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Return Policy:

Products may be returned up to 30 days after purchase for a full refund minus shipping charges. Physical product does not need to be returned to the company. Please email or call our customer service team at (310) 587-1910. 


Which VI Derm Products Are Safe During Pregnancy Or Breastfeeding?

Thank you for your interest in the VI Derm Beauty. We recommend that pregnant or breastfeeding women always consult with their healthcare provider before using any products. There are suggestions in the FDA guidelines that certain ingredients should be avoided including hydroquinone, salicylic acid, retinoids and chemical sunscreens.   The following VI Derm products do not contain any ingredients that are not suitable during pregnancy or breastfeeding, and may be an option for you to discuss with your physician: Vitamin C Brightening Concentrate, VI Derm Purifying Cleanser


Do Any Of The VI Derm Products Have Grape In Them?

No, the entire VI Derm skincare line is free of grape seed oil extract and safe to use with this type of allergy. Our peel line also has no grape derivatives in any of the formulations so is it also safe to receive any VI Peel if you have a grape allergy.


Is There Mineral Oil In The VI Derm Body Wash And VI Derm Exfoliating Body Lotion?

Yes both products do contain mineral oil. Please avoid use with any allergy or side effects from use.


Are your products cruelty-free?

Yes, all VI Derm products are cruelty-free. We do not believe in animal testing and choose to partner with suppliers who share our beliefs.


What order do I apply your products?

After proper cleansing, we recommend applying skin care products in the following manner. First serums, then concentrates, moisturizers and finally sunscreen.


My product had a change in color and/or smell, is that normal?

You may notice from time to time that color or scent of your product varies. This is completely normal and the direct result of not using artificial coloring agents or fragrances. The exception to this is if the product is used beyond the marked expiration date stamped on the container. The expiration date confirms that the product you are using is guaranteed effective for the time frame indicated, and is best replaced after that.


How long will my VI Derm products last?

VI Derm products have a shelf-life of 2 years. For those that contain active ingredients you will find an expiration date located on the bottom of the bottle.


Can I use your products if I have chronic medical problems?

To assure best outcomes, we suggest consulting with your physician prior to beginning any advanced skin care routine.


What is the origin of your ingredients?

Our ingredients come from a wide range of raw materials that are globally sourced.


Are your products paraben-free?

Yes, all VI Derm products are paraben-free. We have value your concerns and have taken all efforts to remove parabens from our product.



Gentle Purifying Cleanser


How often can I use the VI Derm Cleanser?

We recommend cleansing with the VI Derm Purifying cleanser both morning and night or anytime you need to refresh your skin.



Vitamin C Brightening Concentrate


What are the key ingredients in the Vitamin C Serum?

Our Vitamin C Brightening Concentrate is comprised of 10% Tetrahexyldecyl Ascorbate, the most stable form of Vitamin C on the market. It is non-irritating, slow to oxidize and able to penetrate deep into your skin.


How often can I use the Vitamin C Serum?

We recommend using VI Derm Vitamin C Brightening Concentrate in the morning and in the evening. In the morning as Vitamin C has an ability to protect your skin from Ultraviolet light. Adding Vitamin C to your evening routine will expedite its antioxidant qualities.



Retinol Age Defying Moisturizer


What are the key ingredients in the Age-Defying Moisturizer?

The VI Derm Age Defying Moisturizer contains Retinol, Glycolic Acid, Vitamin C, Azeleaic Acid, Aloe Leaf, and Vitamin E


How often can I use the Age-Defying Moisturizer?

The VI Derm Age Defying moisturizer can be used once to twice daily depending on the amount of stimulation you are looking for.


Do I need to use sunscreen with the Age-Defying Moisturizer?

It is highly recommended to add a sunscreen with a minimum of SPF 30 to your morning routine when using any product that contains Alpha Hydroxy Acids, Beta Hydroxy Acids, or Retinols.


Will the Age-Defying Moisturizer irritate my skin?

It is normal when adding skin care products that have active ingredients for your skin to acclimate to the stimulation. It is normal to experience light irritation during the first two weeks of use.



SPF 50


What are the key ingredients in the VI Derm SPF 50+?

The VI Derm SPF 50+ contains a blend of Zinc Oxide, Octinoxate, Aloe Vera, and Citrus extracts


How much VI Derm SPF 50+ do I need to apply?

Apply ½ tsp to the face or approx. ½ the length of a finger


How often do I need to reapply the VI Derm SPF 50+?

As with all sunscreens if you are outdoors in direct sunlight, you should reapply every two hours.


Can I use the VI Derm SPF 50+ on children?

VI Derm SPF 50+ can be used on children over the age of 6 months.


Will the VI Derm SPF 50+ make me break out?

The VI Derm SPF 50+ was formulated to prevent breakouts typically experienced with sunscreens. Although it is possible, most people who are acne-prone find great relief in our product.